Privacy Policy

Last updated: August 2026

This Privacy Policy applies to the V2Ray Help Center website and its public pages. It explains what data may be generated when visitors browse the site, why that data is processed, and how browser storage and download links are used. By accessing or continuing to use this site, visitors acknowledge that they have read the matters described here. This policy does not extend to websites, services, or download infrastructure operated by other parties.

1. Data Collection Scope

This site provides static content and does not offer account registration, comments, user submissions, paid subscriptions, or email subscriptions. Visitors can browse tutorials, terminology guides, technical notes, and download information without submitting a name, phone number, email address, identity documents, or payment details. The site does not actively collect this personal information through page forms or require visitors to create a user profile to read public content.

As with ordinary website visits, the site server or its infrastructure providers may automatically record technical information needed to complete network requests, including the request time, page visited, referring page, browser type, operating system, device category, network address, and request status. This information is used mainly to deliver pages, detect unusual requests, troubleshoot availability issues, and keep the service running. It is not used to create a public profile that directly identifies a specific visitor.

2. Analytics and Use of Data

This site may use analytics to understand overall trends such as page views, common device categories, traffic sources, time spent on pages, and navigation paths. The results help determine which download instructions need more detail, which tutorial steps may be difficult to understand, and whether the mobile layout needs adjustment. Analysis focuses on aggregated usage and is not intended to identify a visitor’s real-world identity.

Analytics may process shortened or technically transformed network addresses, browser identifiers, page URLs, referral information, timestamps, and interaction events. For example, when a visitor actively switches the platform tab on a download page, the selected platform category may be recorded to improve the related content. This site does not use analytics data for personalized advertising, user-profile trading, or matching against publicly available identity information.

3. Cookies and Local Storage

The basic reading experience does not depend on account cookies. To maintain necessary page state, the browser may save a language selection, interface preferences, or limited identifiers required for analytics. Some state may also be handled through localStorage, sessionStorage, or URL parameters. This data is used only to maintain the current browsing experience, avoid repeated settings, or support aggregated analytics; it does not contain account information submitted by visitors.

Visitors can use browser settings to view, delete, or restrict cookies and local storage. After clearing them, the language selection or some interface state may return to its defaults, but public articles and tutorials will remain accessible. If the browser enforces strict storage limits, analytics or preference retention may not work, which normally does not affect the main page content.

4. Download Files and Third-Party Links

The download pages organize platform links, version information, and installation instructions for v2rayN, v2rayNG, and v2flyNG. Download buttons may read a version manifest through a same-origin download path and redirect to the service hosting the actual file. Network services used to provide downloads may record the request address, time, file path, response status, and basic device information. Their operators are responsible for the applicable data-handling rules.

Technical articles may include links to materials or related services outside this site. After visitors leave, the destination website may have its own privacy policy, cookie rules, and log-retention periods. This site cannot control its content or data-handling practices. Before opening an external link or downloading a file, visitors should review the information shown on the destination page and decide whether to continue.

5. Retention, Visitor Choices, and Policy Updates

Server logs and analytics data are retained only for the period needed for operations, maintenance, troubleshooting, and trend analysis, then deleted, rotated, or aggregated according to the service configuration. If retention must be extended because of a security incident, system error, or legal requirement, processing will remain limited to the relevant purpose. This site does not create a long-term personal account record merely because a visitor reads static pages.

Visitors can use browser privacy settings to restrict storage, clear existing site data, or enable the browser’s tracking protection features. Necessary network logs generally cannot be controlled directly from a webpage, but visitors can stop browsing to end subsequent requests. For questions about client installation, subscription import, or connection steps, see the Getting Started guide.

This policy may be revised when page features, analytics methods, download procedures, or applicable rules change. Updated content will be published on this page, and the month shown at the top as the last update will be changed accordingly. Unless expressly stated otherwise, a new version takes effect when published. Visitors are encouraged to review this page again after important feature changes to understand the current scope of data processing.